To truly improve our ability in the four emotional intelligence skills, we need to better understand each skill and what it looks like in action. The four emotional intelligence skills pair up under two primary competencies: personal competence and social competence.
Personal competence consists of our self-awareness and self-management skills, which focus more on us individually. It is our ability to stay aware of our emotions and manage our behavior and personal tendencies.
Social competence consists of our social awareness and relationship management skills. It is our ability to understand other people’s moods, behavior and motives in order to improve the quality of our relationships.
We will begin to break these down one by one next week.
Travis Bradberry and Jean Greaves, “Emotional Intelligence 2.0”