The Likability Factor

If we want people to like our software, we should design it to behave like a likable person. — Alan Cooper

A truly successful life is one filled with friends, so it helps if people like being around us. If they don’t, we should rethink our likability factors. Things like listening well, being trustworthy, kind, generous, compassionate, fun, positive and unselfish. The good news is these are all learnable skills.

We need to be likable, yet also stay true to ourselves. There will be times when we have to have difficult conversations and show “tough love”. People understand that sometimes difficult decisions need to be made. Sometimes more admiration and respect is the result in those times.

ACTION STEPS:

Evaluate what qualities need to be developed to become even more likeable.

NEXT WEEK:

Say YES

Content Reference:

Nigel Cumberland, “100 Things Successful People Do — Little Exercises for Successful Living”

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